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POS665 (Cobra) Frequently asked questions
What is this FAQ for?
Based on information requested by customers, this FAQ is designed to cover issues relating to POS665 (Cobra) only.
Operating System
1.01. Why won't my new machine load the Operating System at power up
1.02. How do I install the Operating System
1.03. How do I install the drivers
MSR
1.04. How do I physically install the MSR
1.05. How do I communicate with the MSR
1.06. How do I configure the MSR settings to my personal requirements
1.07. How do I transmit the settings to the MSR
1.08. How do I add special prefix character to the output string
Customer display
1.09. How do I add a customer display to my POS665
1.10. How do I set the serial port voltage to power the customer display
1.11. How can I check the customer display is working or send text to the display
Answers
1.01. Why won't my new machine load the Operating System at power up.
Normally the machine will not be supplied with an O/S installed as it is usually more cost effective for the customer to source the O/S themselves. If you require an O/S, please specify at the time of purchase.
1.02. How do I install the operating system
The example below applies to Windows XP operating system only.
Connect a keyboard and mouse to POS665 and power on the machine.
Insert your Operating System CD into the CDROM drive and reboot the machine.
If the machine does not automatically run the auto start menu from the Windows Install CD, follow the procedure below to ensure the correct BIOS settings.
Reboot the machine and press DEL to enter the BIOS.
From the main menu, select the Advanced BIOS Features menu.
In the menu options, set First boot device to CDROM, Second Boot Device to HDD-0.
If no CDROM is fitted and you are using an external USB CDROM driver, set the first boot device to USB-CDROM. Press Escape to return to the main menu, select Save and Exit Setup. Press Y to confirm Save to CMOS and Exit. The machine will the re-boot and the installation of the operating system will begin.
Follow the instructions and wizards on the Windows XP installation CD until the Operating System is fully installed.
1.03. How do I Install the Drivers.
As an example, the instructions for installing the drivers for Windows XP Pro are shown below.
It is recommended that the drivers are installed in the following order...
1) Intel Chipset
2) VGA Utilities
3) Audio drivers
4) Touch screen
5) 10/100MB LAN Ethernet
6) Wireless Utilities (when optional Wireless LAN is purchased)
7) MSR drivers (when optional MSR is purchased)
Insert the driver CD from the accessory pack into your CD-ROM. In the example below, the CDROM is referred to as Drive D. The auto-run feature on the driver CD-ROM should bring up the main driver menu, if this does not happen, navigate to D:\ and double click on index.htm.
Select POS660 series - Motherboard B82 from the main menu.
1) Intel Chipset - From the drivers list, select Chipset - Windows.
Double click on the file infinst_enu_6.0.1.1002.exe to activate the installation.
Follow on-screen instructions until install is completed.
2) VGA drivers - From the drivers list, select VGA - Win2K,XP. A file download box will appear with the file name win2k_xp141950.exe. Select the Open button to begin the installation. Follow on-screen instruction until install is completed.
3) Audio Drivers - From the drivers list, select Audio - Win9X,_ME,_2K,_XP. A directory structure will appear. Navigate down the directory A3.71 and double click on the file wdm_a371.exe to begin the installation. Follow on-screen instruction until install is completed.
4) Touch Screen driver - From the drivers list, select ELO - Win2K_XP. A directory structure will appear. navigate down the directory Resistive\V4.20\ and double click on the file sw500930.exe to begin the installation. Follow on-screen instruction until install is completed.
When asked to select COM port for touch screen, select COM5 or Auto for automatic detection.
5) 10/100Mb LAN Ethernet drivers - From the drivers list, select Realtek Rtl8139_/_810x - Win9X,_ME,_XP. A directory structure will appear. Navigate down the directory V504 and double click on the file Setup.exe to begin the installation. Follow on-screen instruction until install is completed.
6) Atheros Wireless LAN card installation - From the drivers list, select UNEXRM1 - Win98,_ME,_2K_XP. A directory structure will appear. Navigate down the directory Win2K_XP\DV4.2.14 and double click on the file setup.exe to begin the installation. Follow on-screen instruction until install is completed.
7) MSR driver - From the drivers list, select M.S.R. (Card Reader) - Windows. A directory structure will appear. Navigate down the directory KS64V3.46.05\Disk 1 and double click on the file Setup.exe to begin the installation. Follow on-screen instructions until install is completed.
1.04. How do I physically install the MSR.
If you purchased a machine without an MSR it is possible to add one at a later date by purchasing a MSR kit (??????) from Vibrant EPOS.
Method
Remove the two retaining screws to release the MSR blanking cover.
Connect the MSR cable.
Connect the MSR connector to the FlexPOS terminal.
Tighten the two retaining screws to fix the MSR.
1.05. How do I comunicate with the MSR?
Ensure the Card reader software installed. Check Start Menu\Programs\????? is listed.
If the card reader is not installed, insert the supplied driver CD from the accessory pack into your CD-ROM. In the example below, the CDROM is referred to as Drive D.
The auto-run feature on the driver CD-ROM should bring up the main driver menu, if this does not happen, navigate to D:\ and double click on index.htm to activate the menu.
Select POS660 series - Motherboard B82 from the main menu.
From the drivers list, select M.S.R. (Card Reader) - Windows. A directory structure will appear. Navigate down the directory KS64V3.46.05\Disk 1 and double click on the file Setup.exe to begin the installation. Follow on-screen instructions until install is completed.
To configure the MSR, select Windows Start Menu/Programs/KS64 decoder.
The KS64configuration screen will appear as below.
To setup the configuration and save settings to the MSR EEPROM.....
First setup the interface type for your MSR.
Select Magnic_Reader from the menu bar then click on Interface from the drop down menu as shown below.
Or, alternatively, click on the Magnetic Reader icon shown below...
Setup the interface options
Next click on the Interface tab to bring up the Interface options. As your MSR is a keyboard wedge type, click on Keyboard mode as shown below.
Setup the Terminal type options
Select Magnic_Reader then Communication from the drop down menu. Next select the Keyboard tab. Ensure that Terminal type is IBM PC/AT,PS/2 is selected as shown below..
Your are now ready to configure the MSR to your personal requirements !
1.06. How do I configue the MSR settings to my personal requirements
Once the settings in 1.05 have been set, it is now possible to configure the MSR to your personal preferences. For example click on the Magic_Reader/Communication/Output Characters tab shown below...
Here it is possible to select the characters that follow after the output data. In the example above Carriage Return and Line Feed is selected. Please note that the STX-ETX option is not valid for your keyboard wedge MSR. The Time-Out Between Characters option adjusts the delay time between each character as it transmitted from the MSR, the options are 0 ms and 15 ms. Selecting the Set Default button returns the options to the default settings.
Configure the Card Standard and track selection options.
Click on the Magnetic Reader tab to select the Card Standard and Track Selection options.
Options are as follows...
Track Selection: Selects output track(s) and order in which they are transmitted.
Single Track: Output any first decoded track.
Auto: Automatically detect tracks on the card.Output decoded data of all detected tracks.
Any: Output any decoded track(s).
Send Star/Stop Character: Enable or disable start/stop character transmission.
Track 2 Account Number Only: Enable to output account number only for track 2.
Separator Character (For Dual or Triple Tracks): Select output character between tracks. Use the pull down menu to select the desired control code.
Set Default: Return to default settings.
To set up the Language, Tracks Edit and Start and End Characters select Magnic_Reader then Miscellaneous from the drop down menu.
To set the language, click on the Language tab. In the example below US English is selected.
To set up the Prefix and Sufix characters click on the Tracks Edit tab. Here you can enter up to four characters which are transmitted before (Prefix) or after (Sufix) the output data.
To set up the Start and End characters click on the Start and End Char tab. Here you can define which charcters are sent at the start and end of each track. The default settings are shown below...
1.07. How do I transmit my settings to the MSR.
To save your settings in the MSR EEPROM select Magnic_Reader then Transmit from the drop down menu.
Ensure that the By Keyboard option is selected as shown above...
Click on the Download to Decoder button to save your setting in MSR memory. When the download is complete the Download OK message box will appear, Click on the OK button to continue.
Your setting are now saved in the MSR EEPROM, click on the Close button, then File and Exit from the main menu to exit the S64 configuration software.
1.08. How do I add special prefix characters to the output string
The example below will detail how to insert Ctrl,F12,42 as special prefix characters.
Ensure the MSR software is installed as detailed in 1.03.
To activate the software select Start Menu/Programs/KS64 decoder
From the main menu select Magnic_Reader/Communication.
Select the Tracks Edit tab.
Select the Control Keys button.
Click on the 'Ctrl' button, then 'F12'. You will see ''^F12" appear in the text box, arrowed below, Next press the 'Insert Control Key' button.
The selected characters will show as below...
Type in '42' after the '^F12' shown in the prefix box below...
Click 'Magnic_Reader\Transmit' to program the new settings into the MSR.
Click on the'Download to Decoder' button to program the new settings into the MSR.
1.07. When I run the FlexPOS without a keyboard, the MSR doesn't work.
To resolve this issue you can configure the MSR to operate without a keyboard attached.
You will need to load the MSR configutation software that came on 3 Floppy Disks. Insert Disk 1 and follow on-screen instructions.
Once loaded, activate by clicking on the S64Decoder icon on your desktop or S64 Decoder from the programs menu.
From the top menu, select Magnic Reader
Select the Interface menu
Select the Interface tab
In the interface box select...
Keyboard mode
and
Tick Disable External Keyboard (this the important part)
Now select Magnic Reader
Select the Transmit menu
Select Interface, By Keyboard
Select the Download to decoder button
Exit the program, remove the keyboard and reboot.
After you have done this there is no need to attach a keyboard or the keyboard emulator.
1.09. How do I add a customer display to my POS665
Customers may wish to purchase an external customer display that can be attached to POS665 (please order ???????).
There are several steps to the installation.
1) Ordering the VFD
2) Assembling the VFD
3) Configure the serial ports for 12V DC
4) Configure the VFD for the correct character set
5) Attaching the VFD to the terminal.
Ordering the VFD kit
Email sales@vibrantepos.co.uk or call Vibrant Sales on 0044 (0)1952 280466.
FlexPOS VFD kit comprising head unit, 22cm extension tube, 9cm extension tube, base collar, metal mounting bracket, serial cable, 3xrubber feet and mounting screws.
FYI: Height to base of head display is 36cm.
Installing the VFD kit
Pass the serial cable through the VFD access hole.
Pass the serial cable through pole. Fit the long or short pole onto the base.
Fit the two retaining screws to secure the pole to the base.
Connect the serial cable D9 connector to the desired COM port (COM1~4).
Connect the other end of the cable to the VFD module.
Tighten the VFD head screws to lock the display at the desired angle.
1.10. Configure the serial port output voltage
After installing your VFD you will need to configure the chosen serial port to output 12V to power the display, this can be achieved by adjusting the I/O configuration jumpers on the base of POS665. Please follow the procedure below...
Tilt the terminal and remove the Jumper Cover Plate (shown below) on the base of the
terminal to gain access to the I/O jumpers.
The default jumper positions are shown below.
Adjust the jumper settings to set 12V power on your chosen COM port. For example to set COM1 to 12V, set a jumper link across pins 29-30 on JP1.
1.11. How can I check the customer display is working or send text to the display?
If you are using Windows 95/98/98SE/ME/2K/NT4/XP you can use the Windows HyperTerminal to talk directly to the customer display.
For this test, connect your customer display to COM1.
Ensure that the COM1 is configured to supply 12V DC to the customer display ( see FAQ question 1.08. if you are unsure ).
Switch on the customer display ( switch is under the VFD display ) and check that the initialisation display appears.
Now you have confirmed the display is working run Hypeterminal by Clicking Start then Run. Next type in hypertrm.exe into the Open: box as below...
Now enter a connection name, such as "test", as below...
Select File then Properties from top menu bar and the New Connection Properties menu will appear. Click on the down arrow in the Connect using and select Direct to Com1.
Presss OK to continue. Next you will see the settings for COM1. Click on the down arrow on each box to enter the default customer display settings as below. Then press OK to continue...
Now you have set up the COM port communication we need to set up the Terminal settings. Once again select File then Properties. When the Properties window appears, select the Settings tab. You will see the Window below. Click on the ASCII Setup button.
Now tick the Echo typed characters locally box. This will enable you to see the characters you are typing in the terminal window as well as on the customer display. Click OK then OK again to exit the Properties options
Now type your text into the teminal window.
If the settings are correct, the text will appear on the customer display as you type.
Information subject to change without notice
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